{"id":1004868,"date":"2024-09-02T15:37:01","date_gmt":"2024-09-02T13:37:01","guid":{"rendered":"https:\/\/sdz1qwqzc1-staging.onrocket.site\/mappa-customer-experience\/"},"modified":"2026-10-23T16:12:13","modified_gmt":"2026-10-23T14:12:13","slug":"mappa-customer-experience","status":"publish","type":"post","link":"https:\/\/pagination.com\/it\/mappa-customer-experience\/","title":{"rendered":"Mappare la customer experience: il percorso verso la soddisfazione del cliente"},"content":{"rendered":"Hai un&#8217;azienda e vuoi farla crescere, ma non sai da dove cominciare? Prima di tutto guarda la tua attivit\u00e0 con gli occhi dei clienti. Lo sapevi che il <a href=\"https:\/\/www.pwc.com\/us\/en\/services\/consulting\/library\/consumer-intelligence-series\/future-of-customer-experience.html\">32% di loro<\/a> smette di comprare da un marchio dopo una sola esperienza negativa? Mappare la customer experience pu\u00f2 essere il punto di partenza ideale per [...]","protected":false},"excerpt":{"rendered":"<p>Hai un&rsquo;azienda e vuoi farla crescere, ma non sai da dove cominciare? Prima di tutto guarda la tua attivit&agrave; con gli occhi dei clienti. Lo sapevi che il 32% di loro smette di comprare da un marchio dopo una sola esperienza negativa? Mappare la customer experience pu&ograve; essere il punto di partenza ideale per [&#8230;]<\/p>\n","protected":false},"author":31,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[10862,110],"tags":[],"class_list":["post-1004868","post","type-post","status-publish","format-standard","hentry","category-blog-it","category-news-it"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Come creare una mappa della customer experience<\/title>\n<meta name=\"description\" content=\"Come mappare la customer experience per aumentare la soddisfazione e la fedelt\u00e0 dei clienti e far crescere l&#039;azienda: una guida passo per passo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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