ResinTech, a pioneer in the water treatment industry, has been providing high-quality ion exchange resins, activated carbon, and filtration media since 1986. Their commitment to innovation and customer satisfaction has led them to become a trusted name in providing solutions for residential, commercial, and industrial water treatment applications.
As ResinTech expanded its product line and market presence, it faced a growing challenge in managing and disseminating accurate product information. With a vast and constantly evolving product catalog, ensuring that customers, distributors, and partners had access to accurate and up-to-date specifications, performance data, and other critical information became increasingly complex.
ResinTech’s commitment to transparency and customer service meant that providing detailed product data sheets was a top priority. These data sheets, often spanning several pages, contained a wealth of information, including technical specifications, application guidelines, performance charts, and safety data. However, creating and updating these data sheets manually was a time-consuming and labor-intensive process, prone to human error and inconsistencies.
Furthermore, the dynamic nature of ResinTech’s product line, with frequent changes in specifications, performance data, and regulatory requirements, demanded constant vigilance and updates to the data sheets. Keeping pace with these changes manually was becoming even more unsustainable, diverting valuable resources from other critical tasks.
Recognizing the limitations of their manual processes, ResinTech was looking for a solution that could automate data sheet creation and updates, ensuring accuracy, consistency, and timely delivery of information. They needed a system that could integrate with their existing data sources and workflows, providing a robust and scalable solution for their product information management needs.
Pagination’s solution: A comprehensive approach to data sheet automation
ResinTech partnered with Pagination to address their product information management challenges. Pagination’s expertise in data integration, content automation, and document production aligned perfectly with ResinTech’s requirements.
Working closely with ResinTech, Pagination developed a customized solution that leveraged ResinTech’s existing Plytix Product Information Management (PIM) system as the single source of truth for all product data. This ensured data consistency and eliminated the need for manual data entry or updates.
Pagination’s solution went beyond simple data extraction and formatting. It incorporated intelligent automation and data processing capabilities to ensure the accuracy, consistency, and visual appeal of the generated data sheets. The solution was tailored to ResinTech’s specific needs, accommodating their diverse product categories and complex data structures.
Pagination’s solution offered a powerful range of features, such as:
- Efficient data synchronization: To maintain a closed loop between data creation and dissemination, Pagination’s solution uses API integration to synchronize the updated data sheets back to ResinTech’s Plytix PIM system. This ensures that the PIM remains the single source of truth for all product information and that the latest data sheets are readily accessible to users of the PIM.
- Automated data retrieval and processing: Pagination implemented a scheduler that automatically retrieves data from ResinTech’s Plytix PIM system on a daily basis. The data, provided in JSON format with embedded HTML sections, is processed and transformed into CSV files for efficient handling and formatting. This ensures that the data sheets are always generated with the latest product information.
- HTML Content management: Recognizing the importance of presenting information in a clear and engaging manner, Pagination’s solution expertly handles the HTML content within the JSON data. This enables ResinTech to incorporate rich formatting elements, such as bulleted lists, bold text, tables, and headings, enhancing the readability and visual appeal of the data sheets.
- Dynamic image handling: Product images are an essential component of ResinTech’s data sheets, providing visual context and aiding in product identification. Pagination’s solution automatically downloads and incorporates images from the URLs provided in the JSON data, ensuring that each data sheet includes the correct and most up-to-date product images.
- High-volume data sheet generation: With hundreds of products requiring daily updates, Pagination’s solution was designed to handle high-volume data sheet generation efficiently. The system generates up to 400 product data sheets, each comprising 2 to 4 pages, in less than an hour, ensuring timely delivery of information to customers.
- Flexible template management: ResinTech’s product range needed different data sheet layouts and presentations. To accommodate this, Pagination’s solution offered flexible template management, supporting five distinct templates, each tailored to specific product categories. For example, complex templates were designed to showcase the detailed specifications of individual filters (AF, CB, IF) and sophisticated water treatment systems (CLiR 3000, CLiR 5000, Hydra System), while simpler templates provided concise overviews for products like filter packs and lab filters. This approach ensured that each product category was presented with clarity and the appropriate level of detail.
- Versatile connectivity options: To handle different integration needs, Pagination offers multiple connectivity options, including FTP, API, and synchronization functionalities. This flexibility allows ResinTech to seamlessly integrate Pagination’s solution with their existing systems and workflows.
Transforming ResinTech’s operations: The benefits of automated data sheet generation
The implementation of Pagination’s automated data sheet generation solution has brought about a significant transformation in ResinTech’s operations, delivering tangible benefits across various areas:
- Increased efficiency and productivity: By automating the data sheet creation process, ResinTech has liberated valuable time and resources previously consumed by manual tasks. This has enabled their team to focus on more strategic initiatives, such as product development, outsourcing software development, customer support, and market expansion, driving business growth and innovation.
- Improved accuracy and consistency: The automated process has minimized the risk of human error, ensuring that the data sheets are always accurate and consistent with the information in the Plytix PIM system. This has enhanced the credibility and professionalism of ResinTech’s product documentation.
- Enhanced scalability and flexibility: Pagination’s solution is designed to scale with ResinTech’s growing product catalog and evolving business needs. The system can easily accommodate new products, data formats, and output requirements, providing the flexibility to adapt to future changes.
- Streamlined collaboration and communication: The automated data sheet generation process has improved collaboration and communication within ResinTech. By centralizing product information and automating document production, the solution has ensured that all stakeholders have access to the same accurate and up-to-date information, facilitating informed decision-making and efficient workflows.
Key takeaways: The power of automation in product information management
ResinTech’s success with Pagination’s automated data sheet generation solution highlights the transformative potential of automation in product information management. By embracing innovative solutions, ResinTech has optimized its processes, improved accuracy, enhanced customer satisfaction, and gained a competitive edge in the market.
This case study serves as a testament of how a strategic approach to product information management, leveraging technology to streamline operations, empower teams, and deliver exceptional customer experiences, can drive business success.
Ready to unlock the power of automation for your product information management? Contact Pagination today for a free consultation or visit our website to learn more.
By Chiara Marigliano
